Terms of Service

Terms of Service for RiseAlarm.com

Effective Date: 12th June 2024

Welcome to RiseAlarm.com, operated by Oystern Trading LTD ("we," "us," or "our"). By accessing or using our website at www.risealarm.com (the "Site"), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our Site or making any purchase.

1. Use of the Site

By accessing our Site, you agree to:

• Use the Site in a manner that complies with all applicable laws and regulations.
• Not use the Site for any unlawful or unauthorized purpose, including the distribution of any harmful software or code.
• Not engage in any activity that interferes with the security, operation, or integrity of the Site.

2. Orders and Payments

When you place an order on our Site:

• Accuracy of Information: You agree to provide accurate, complete, and up-to-date information, including payment details, shipping address, and contact information.
• Pricing and Availability: All prices listed on our Site are in GBP and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Product availability may also vary.
• Payment Methods: We accept various payment methods as indicated on our Site. All payments are processed securely via Shopify's payment gateway.

3. Shipping and Delivery

• Shipping Policy: We ship worldwide from our selected warehouses. Shipping times and costs will be calculated at checkout.
• Delivery: While we strive to meet delivery timelines, we are not responsible for any delays caused by third-party shipping providers.
• Customs and Duties: International orders may be subject to customs duties and taxes. Customers are responsible for any such fees.

4. Returns and Refunds

• Return Policy: You may return any unused product in its original packaging within 30 days of delivery for a full refund or exchange. Please contact us at info@risealarm.com to initiate a return.
• Refunds: Refunds will be processed within 14 days of receiving the returned product. Shipping fees are non-refundable.

5. Intellectual Property

• All content on the Site, including text, images, graphics, logos, and product descriptions, is the property of Oystern Trading LTD or its licensors and is protected by intellectual property laws.
• You may not use, reproduce, distribute, or create derivative works from any content on our Site without our express written permission.

6. Limitation of Liability

• To the fullest extent permitted by law, Oystern Trading LTD will not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Site or purchase of any products from our Site.
• In no event shall our total liability to you exceed the amount paid for the products purchased.

7. Indemnification

You agree to indemnify, defend, and hold harmless Oystern Trading LTD, its officers, directors, employees, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses arising out of or related to your use of the Site or violation of these Terms of Service.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand our practices regarding your personal information.

9. Governing Law

These Terms of Service and any disputes arising from or related to them or your use of the Site shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at info@risealarm.com or via the Contact Us form on our website.